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eGiftCard FAQ

Redeeming eGiftCards

If you've received an eGiftCard via email, the email will contain an eGiftCard Redemption Code. You will need this code to activate and use your eGiftCard to make purchases, so you may want to print and save for future reference.

To redeem an eGiftCard, do one of the following:

  • Click the link in the email you received announcing your eGiftCard, and you'll be taken to TherapyGarden.com's Secure Login page. Before moving on to the eGiftCard Redemption page, if this is your first visit to TherapyGarden.com you'll need to create a new customer account to manage your eGiftCard balance. (Just log in if you're already a TherapyGarden.com Preferred Customer). Once you're signed in, your eGiftCard redemption code will be validated. For your security, your eGiftCard must be activated by Customer Service before the funds are made available in your eGiftCard account. This usually takes only a few minutes, after which you will be notified by email that your eGiftCard account is active and ready for you to shop.
  • Visit this page (eGiftCard FAQ) at TherapyGarden.com, and enter your eGiftCard redemption code. Your redemption code will be validated. For your security, your eGiftCard must be activated by Customer Service before the funds are made available in your eGiftCard account. This usually takes only a few minutes, after which you will be notified by email that your eGiftCard account is active and ready for you to shop.
  • Go shopping first and, at checkout, enter your eGiftCard's redemption code when you select a payment method. Your eGiftCard redemption code will then be validated. For your security, your eGiftCard must be activated by Customer Service before the funds are made available in your eGiftCard account. This usually takes only a few minutes, after which you will be notified by email that your eGiftCard account is active and you may proceed with checkout.
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To redeem an eGiftCard, please enter the code here:
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